We have a fantastic opportunity for an experienced Life Insurance professional to join the Life Services team at Mediolanum International Life.Life Services sits within the Operations Department and is responsible for oversight over the cross-border Branches of MIL in Italy, Spain and Germany, as well as the related outsourced service providers. They are the “bridge” between the Head Office and the branches working in conjunction with relevant business functions in a mix of control-oriented work, regulation, reporting, problem-solving, policyholder taxation, interactions as required with fund accounting, relationship management, and projects.As a Life Services Analyst, you will play a pivotal part in ensuring the effective oversight and continuous enhancement of Mediolanum International Life’s insurance portfolio. Acting as a key link between the Product Team, internal stakeholders, and MIL Branch operations, you will be responsible for the periodic preparation and analysis of portfolio reports, encompassing premiums, claims, taxation, and commissions.Leveraging advanced digital tools and data analytics platforms, you will support the business in navigating regulatory and organizational changes, providing operational solutions and analytical insights for the adoption and launch of new product propositions. Your proactive approach will include identifying opportunities to optimize processes through technology, ensuring operational excellence and compliance in a dynamic environment.This is an excellent opportunity to join a team that collaborates across functions to deliver high-quality outcomes that support both business objectives and customer needs, championing the use of technology to drive continuous improvement and innovation.Principal Duties of the position, including but not limited to:Collaborate closely with cross-functional teams to deliver accurate insurance portfolio reports (premiums, claims, taxation, commissions).Support the adoption of new products and regulatory changes by providing operational solutions and analytical insights.Continuously review and enhance procedures, ensuring efficiency and compliance through process improvements.Coordinate product launches and updates, fostering teamwork and clear communication across departments.Proactively utilize technology and digital tools to streamline operations, drive innovation, and support business objectives.Skills and Competencies:Strong analytical and numerical skills, with the ability to interpret complex insurance data and deliver actionable insights.Excellent communication and collaboration abilities, fostering effective teamwork across departments and with external partners.Proficiency in leveraging technology and digital tools, including MS Excel and MS Power BI, to optimize processes, reporting, and data visualization.Proven ability to adapt to change, drive process improvements, and support the implementation of new products and regulatory requirements.High attention to detail, organizational skills, and the capacity to manage multiple priorities in a dynamic environment.Adaptable, and detail-oriented, with a proactive approach to problem-solving.Commitment to continuous learning and professional development.Fluency in Italian, Spanish or German languages are a plus.Qualifications and Experience:Degree in business, finance, insurance, or a related field.At least 5 years’ experience in insurance, banking, asset management, or FinTech, ideally with exposure to life insurance and regulatory frameworks.Experience and interest in emerging technologies (e.g., automation, analytics) is an advantage.Solid understanding of insurance, financial services, or related sectors, ideally with experience in life insurance products and regulatory environments.
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