Ashford Castle
Head office: Cong, County Mayo
Activity sector: Other
Retail Assistant (W/M)
Published on 06/05/2026
Offer description
We are currently recruiting for an enthusiastic and dedicated Retail Assistant to join our team at Mrs. Tea's at Ashford Castle.
What's in it for you?
Professional, award winning training and development opportunities
Discounted accommodation rates with Red Carnation Hotel Collection
Employee Recognition Events
Discounted rates with many local businesses and third party service providers (including Estate Activities)
Heavily subsidised accommodation (subject to availability)
Free meals on duty
Complimentary dry cleaning of business attire
Recommend friend and family bonus scheme
Two paid volunteering days each year
Holiday allowance increasing with length of service up to 25 days
Hotel based recognition incentives
Free access to Employee Assistance Programme
Key responsibilities of the Retail Assistant will include:
Ensure that you provide each guest with the highest levels of personal care and attention in accordance with 5 star expectations and RCH standards.
Support, assist & advise shoppers in making purchases and availing of services onsite, managing any queries as they arise.
Restocking of merchandise, price tagging and assisting with stock taking exercise as required.
Carry out cleaning duties, ensuring the retail outlet is clean and tidy in accordance with health & safety and hygiene standards.
Prepare and serve food and beverages as required onsite in accordance with departmental/hotel standards.
To be fully familiar with your departmental SOPs and procedures and ensure that these are implemented consistently efficiently and professionally.
Manage cash and payment systems in accordance with company procedures and policies, at all times.
Profile
The ideal candidate for the Retail Assistants position should:
Previous experience in a similar role within a four or five star hotel is a plus.
Possess strong organisational skills.
Communicate effectively in English.
Be eligible to work in Ireland.
Be positive, punctual & reliable and available to work anytime, any day of the week.
#J-18808-Ljbffr