Swim Max are currently recruiting for an experienced Receptionist to join our team. Please note that a minimum of one year experience in a similar role is essential to this role.
Key responsibilities:
Customer care:
* To ensure all customers receive a genuine, warm, friendly, courteous welcome on arrival
* To ensure all customer queries are handled promptly and efficiently
* To report on all customer feedback to a Supervisor or Manager.
Standards:
* To ensure Swim Max standards are achieved at all times
* To ensure that the highest possible standard of personal hygiene, dress, appearance, body language and conduct is maintained at all times
Training:
* To attend all training sessions as per the departmental training plan or as when required by management.
Flexibility:
* To accept flexible work schedule necessary for uninterrupted service to the running of Swim Max.
* To give full cooperation to any colleague or customers requiring assistance in a prompt caring, helpful manner and to be flexible in assisting around Swim Max.
Health & Safety responsibilities:
* To ensure all accident, incidents and suspicious occurrences are reported to the relevant people and to assist in providing all relevant backup.
* To maintain own working area tidy and in good shape. To report defective materials and equipment to appropriate individual
* To be familiar with and adhere to all rules and regulations of Swim Max with specific regard to:
* Hygiene
* Fire procedures
* Health and safety at work
* Security regulations
Communication:
* To maintain good liaisons and communications with management and all other departments
* To regularly attend monthly meetings
* To offer any suggestions or ideas for improvement to head of department
Other:
* To carry out any other reasonable tasks as requested by management.
Requirements
* Fluent English is Required
* Sales Experience is Required
Job Type: Full-time
Pay: €13.80 per hour
Expected hours: 35 per week
Benefits:
* Employee assistance program
* On-site parking
Application question(s):
* Do you speak Fluent English?
* Are you available to work in Annacotty in Limerick?
* Do you have your own transport? Eg A Car
* Are you currently employed? If yes, how much notice is required?
* How many hours are you available to work per week?
* What hours are you available to work between Monday to Sunday between 7.30am pm?
* Do you have experience with Microsoft Office 365?
Experience:
* customer service: 3 years (required)
Work Location: In person