Job Title:
Lobby Lounge Assistant Manager
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Description:
We are seeking an experienced hospitality professional to oversee the operation of our lounge, providing exceptional service to our guests. The ideal candidate will possess strong knowledge and customer care skills, with the ability to represent the department at meetings when required.
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Key Responsibilities:
* Deliver 5-star service in the lounge, ensuring high levels of guest satisfaction while meeting operational targets.
* Provide guidance and support to team members as needed.
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Requirements:
* 1+ years of similar experience in a 5-star hotel or environment.
* Strong knowledge and customer care skills.
* Ability to represent the department at meetings when required.
* Willingness for professional development.
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Benefits:
* Competitive salary.
* Additional leave in line with service after two years.
* Monthly contribution towards employee health and wellbeing after two years.
* Complimentary employee bus service to and from Bray Dart station daily.
* Learning and development opportunities for career progression.
* Employee hotel discounts for Marriott and MHL hotels.
* Complimentary car parking.
* Meals while on duty.
* Employee recognition awards.
* Uniform provided and laundered.