Job Title: Leisure Centre Manager
We are seeking an experienced and motivated individual to lead our dynamic Leisure team. This is an exciting opportunity for a professional who thrives in a fast-paced environment and is passionate about health, wellness, and exceptional service.
About the Role
The Leisure Centre Manager will oversee the efficient and effective operation of the Leisure Centre, ensuring a high standard of customer care, team leadership, and facility management. Close collaboration with senior management is essential to deliver a seamless guest experience.
Main Responsibilities:
* Maintain the highest standards of presentation and hygiene across all areas of the Leisure Centre.
* Promote a positive and professional working environment within the team.
* Provide strong leadership, ensuring all team members follow hotel policies relating to customer service, uniform standards, and operational procedures.
* Communicate clear operating standards and ensure consistent implementation across the department.
* Deliver outstanding customer service to all guests and members.
* Monitor and manage stock control procedures efficiently.
* Actively promote and support membership sales, ensuring all enquiries are handled promptly and in line with sales targets.
* Organise and lead regular team meetings and training sessions.
* Develop and manage a calendar of events, encouraging member engagement and participation.
* Implement and maintain accurate systems for monitoring memberships, usage, and renewals.
* Encourage guest feedback and lead improvements based on suggestions and insights.
* Collaborate with senior management to meet monthly performance targets.
* Ensure full compliance with Health & Safety regulations within the Leisure Centre.
Requirements
The successful candidate must hold the following qualifications and experience:
* A nationally recognised Fitness Instructor qualification (e.g., NCEF, ITEC, NCEHS)
* In-date Occupational First Aid qualification with AED certification
* Pool Plant Room certification and previous experience managing a plant room
* Valid Lifeguard qualification
Benefits
The role offers the following benefits:
* Complimentary on-site parking
* Subsidised meals during shifts
* Exclusive staff rates at hotels, spas and leisure centres
This is an exciting opportunity for an enthusiastic professional who is passionate about delivering exceptional results in a fast-paced environment. We appreciate the interest of all applicants and look forward to receiving your application.