ServiceNow Administrator
175696
Desired skills:
Dublin, ServiceNow Administrator, Tech Support
Reperio is partnering with a leading multinational professional services organisation seeking a ServiceNow Junior Administrator. This is an exciting opportunity for an early-career IT professional to develop skills in ServiceNow administration, development, and integration while contributing to global digital transformation initiatives in AI, application modernisation, and data-driven service management.
Responsibilities:
1. Assist with configuration and customization of ServiceNow modules, including ITSM, ITOM, SAM, BCM, SecOps, and others
2. Perform platform administration tasks such as user and role management, permissions, and maintenance
3. Create and maintain catalog items, workflows, business rules, UI policies, and scripting (server/client-side)
4. Participate in Agile ceremonies and contribute to backlog grooming, sprint planning, and reviews
5. Assist in troubleshooting incidents and resolving issues within the platform
6. Collaborate on integration activities using REST APIs and other technologies
7. Support testing, documentation, and deployment of ServiceNow features and upgrades
8. Stay current with platform releases and ServiceNow best practices
Requirements:
9. 1-3 years of experience in IT support, system administration, or application development
10. Exposure to ServiceNow (through training, certifications, internships, or hands-on projects)
11. Basic scripting knowledge (JavaScript, Glide)
12. Understanding of ITIL principles and service management workflows
13. Excellent problem-solving, communication, and documentation skills
14. Proactive attitude with a willingness to learn and grow
15. Agile/SCRUM exposure is beneficial
16. ServiceNow CSA certification (or working toward it) is preferred
17. Familiarity with REST APIs, JSON, and enterprise integration concepts is advantageous
Benefits:
18. Hybrid working model
19. Career development, structured training, and mentorship
20. Inclusive, diverse, and collaborative workplace culture
21. Recognition programs and opportunities for internal mobility
22. Competitive salary and benefits package
For more info contact Seamus at Reperio or apply through the link
Reperio Human Capital acts as an Employment Agency and an Employment Business.
Seamus O'Rawe is recruiting for this role.
Get in touch with Seamus O'Rawe for more information: