Job Title: Accounts Administrator
The ideal candidate for this position will possess excellent organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Responsibilities:
* Review patient claim packs for accuracy and completeness and obtain any missing information required in order to submit the claim for assessment to the relevant insurer.
* Identification of claims with errors that cannot be submitted to the insurers and being proactive in trying to resolve this in a timely manner.
* Daily scanning and submissions of patient claims to relevant insurers in accordance with their relevant cut-off dates whilst ensuring swift turnarounds along with a high standard of quality.
* Management of consultant files ensuring paperwork is chased and received in a timely manner, requesting and copying charts where necessary.
* Resolution and resubmission of any VHI returns that come back as quality errors.
* Adhere to and a full understanding of the insurer contracts with which in the claims checking process.
* Weekly reconciliation of claims submitted to each insurer and filing of claim submissions.
* Assist with the daily cash collection from outpatients and posting insurer remits as required.
* Deal with routine calls from patients, consultants, and staff. Queries must be resolved daily, or escalated to the Patient Accounts Manager if further action is required.
Requirements:
* Excellent communication and interpersonal skills.
* Ability to maintain confidentiality and handle sensitive information.
* Proficient in Microsoft Office, particularly Excel.
* Ability to work under pressure and meet deadlines.
* Flexibility to adapt to changing priorities and workload.
Benefits:
* Competitive salary.
* On-site parking.
* Pension scheme.
* Annual bonus.
* Discounted café.
* Employee Assistance Programme.
* Discounted on-site pharmacy.
Why Work at Our Organization?
Our organization values its employees and provides opportunities for growth and development. We offer a dynamic and supportive work environment, competitive benefits, and a chance to make a meaningful contribution to our community.