Delivery Lead | Ireland | Hybrid | Permanent Hiring on behalf of a established managed services business, seeking an experienced Delivery Lead to take ownership of change, enhancement, and integration delivery across a complex technology platform portfolio. Responsibilities Own end-to-end delivery of platform change, enhancement, and integration initiatives Translate roadmaps and priorities into structured delivery plans balancing scope, capacity, dependencies, and operational risk Act as senior escalation point for delivery issues requiring cross-team alignment or decision making Line manage and develop Business Analysts and Systems Integration Specialists Own allocation and prioritisation of technical delivery effort across change and BAU activity Reallocate work in response to emerging risks, incidents, or shifting priorities Represent delivery in discussions with commercial, operations, and technology stakeholders Maintain delivery artefacts supporting transparency, governance, and operational readiness Drive continuous improvement across analysis, solution design, and delivery execution Requirements Strong experience leading delivery in complex technology or platform environments Proven experience line managing Business Analysts or Systems Analysts Demonstrated ability to drive outcomes through influence, judgement, and active intervention Experience across both change initiatives and BAU-driven improvement activity Strong understanding of how analysis, solution design, and delivery execution work together Sound judgement, structured problem solving, and risk awareness Highly organised with the ability to manage multiple concurrent workstreams Nice to have Experience delivering platform integration, automation, or AI-enabled initiatives Familiarity with CCaaS, CRM, or multichannel service technology environments Experience working with third-party vendors or delivery partners Exposure to Agile or hybrid delivery approaches Reperio Human Capital acts as an Employment Agency and an Employment Business. Skills: Delivery Lead Ireland Dublin Cork Finance SaaS Benefits: Work From Home
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