**Job Overview:**
We are seeking an accomplished Senior Technical Service Manager to join our team. As a trusted technical advisor, you will support our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise.
This role is critical in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape.
Key Responsibilities:
* Analyse customer's business requirements and problems
* Work across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers, resolve technical complexities and accompany them throughout their entire cloud transformation journey
* Own, lead and coordinate operational tasks, escalations, process improvements
* Support the operation of technical system landscapes
* Deliver high-quality and ensure stable operations
Required Skills and Qualifications:
* Minimum 7+ years of SAP Technical Administration with SAP Basis skills
* Knowledge & experience on Administration and Operations of SAP solutions
* Ability to work effectively as a virtual member of a dynamic, dispersed team (remote)
* Strong background in SAP Solutions, SAP technology and products and cloud technology
* Good knowledge on S/4HANA architectures and S/4HANA related migration paths and tools
* Solid understanding as well as experience in SAP HANA
* Experience in Technical Architecture/Implementation/Change Management
* Deep experience in technical planning, implementation and configuration
* Expert across multiple SAP and non-SAP technologies
Benefits:
* A highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from
Others:
We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.