Job Summary
Milestone, an international project delivery specialist, delivers industry solutions and services to clients in the Life Sciences and FMCG sectors. Our team of 160+ experts brings a unique perspective to project implementation.
We have extensive experience with lean analysis, process optimisation, system integration, equipment automation, MES solutions, manufacturing intelligence, and project management. As a key player in the market, we are committed to providing exceptional service quality and client satisfaction.
The Digital MSA Program Manager will lead our teams in delivering managed services agreements to clients. This role involves maintaining strong client relationships, managing service delivery, and driving continuous improvement through collaboration with cross-functional disciplinary teams.
* Manage multiple managed services agreements to ensure high-quality service delivery and meet client expectations.
* Cordinate with stakeholders to align services with company standards and client requirements.
* Monitor service performance metrics and implement strategies for improvement.
This role requires exceptional communication and interpersonal skills, as well as the ability to lead and motivate teams. A Bachelor's degree in Automation, Information Technology, or related field is required. Additional qualifications include knowledge of regulatory standards and compliance requirements in Life Sciences industries.
A successful candidate will have excellent analytical and problem-solving skills, with the ability to work effectively in a fast-paced environment. If you are a motivated individual looking for a challenging role that offers opportunities for growth and development, please consider this position.
Key Requirements
* Bachelor's degree in Automation, Information Technology, or related field
* Knowledge of regulatory standards and compliance requirements in Life Sciences industries
* Excellent communication and interpersonal skills
* Ability to lead and motivate teams
* Strong analytical and problem-solving skills
We offer a competitive compensation package and a dynamic work environment that supports professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.