Front of House Team Member
the yogahub
The yogahub is looking for upbeat, welcoming Front of House team members who thrive in a lively fast paced environment, love supporting others, and have an eye for detail. If you're someone who feels energised by organisation, cleanliness, buzzing studios, and meaningful human connection, we'd love to meet you.
Why Join the yogahub?
We're a warm, positive, community-focused company with a passion for improving people's lives through yoga and wellbeing. Our spaces are bright, calming, but very busy. You'll work with friendly, like-minded colleagues.
There's a lot happening at the yogahub right now, and we're excited to bring new people into the team as we continue to grow.
About the Role
As a Front of House Team Member, you'll be the heartbeat of the studio keeping the facilities clean, greeting students, guiding them through class options, and supporting them in their wellbeing journeys. You'll be their go-to person for advice, encouragement, and finding the best schedule and membership to suit their goals.
Our studios are fast-moving environments, especially during peak class times, so being naturally organised, calm under pressure, and great at multitasking is essential. If you love being part of a small but mighty team and enjoy making a positive impact on people every day, this role will suit you perfectly.
This position includes a mix of morning, evening, and weekend shifts and at different locations as required by the business needs.
Main Responsibilities:
Customer Experience
* Greet every student warmly and follow our customer care standards
* Manage reception during busy check-in times and handle payments confidently
* Ensure each customer receives the best-value membership or pricing option
* Respond promptly and professionally to phone calls, emails, and social messages
* Make sure all new students complete relevant forms and health information
* Share feedback and suggestions to help improve our services
Sales & Community Support
* Listen carefully to students' needs and offer personalised class and pricing recommendations
* Learn and confidently explain our class styles, workshops, memberships, and packages
* Help newcomers settle into a healthy, consistent routine
* Follow up on enquiries via phone/email to support decision-making
* Assist with community outreach local events, referral programmes, and grassroots promotion
* Proactively reach out to students to recommend classes, workshops, or membership options
Studio Operations & Administration
* Maintain the cleanliness and atmosphere of all studio areas, including toilets and changing rooms, tidy props, empty bins, clean merchandise.
* Report facility issues in line with studio procedures
* Follow all studio policies, processes, and safety guidelines
* Work collaboratively with the team to meet studio goals & support daily operations
* Complete opening/closing duties and daily checklists
Minimum Requirements
* At least 1 year previous experience in a front facing hospitality/food business role.
* Strong track record of responding to and following up on customer enquiries
* Fluent in English
* Confident communicating via phone, email, and face-to-face
Key Skills & Attributes
* Exceptional customer service and a genuine love of helping people
* Friendly, positive, and great at building rapport
* Highly organised with strong attention to detail
* Comfortable in a consultative sales environment
* Self-motivated, proactive, and able to run a shift independently
* Thrives in fast-paced environments with shifting priorities
* Strong problem-solver who stays calm under pressure
* Confident using computers and quick to learn new systems
* Flexible schedule and reliable transport
* Open to training, feedback, and personal growth
* We're looking for long-term team members ideal for someone seeking ongoing office/studio work rather than pursuing a yoga teaching career
Apply on Indeed
Due to the volume of applications, only shortlisted candidates will be contacted. If you don't hear from us within four weeks, we encourage you to apply again for future opportunities. Every application is reviewed with care.
We look forward to hearing from you and hopefully welcoming you into the yogahub community
Job Type: Part-time
Pay: €13.50 per hour
Benefits:
* Employee discount
Work Location: In person