Content Reviewer - Social Media We are hiring people who speak Dutch or Hebrew to work for a Social Media giant Your key responsibilities: Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site Becoming and remain knowledgeable about client's products and community standards Using market specific knowledge and insights to find scalable solutions to improve the support of our community of users Gathering, analysing, and utilising relevant data to develop ways to improve the overall user experience Recognising trends and patterns and escalating issues outside the company policy to the global team Identifying inefficiencies in workflows and suggest solutions Skills 00am, €31, base % quarterly bonus + 25% shift allowance +Travel allowance = €41,/- *For the Evening shift: €12 per day (before tax) as travel allowance Private healthcare Pension contribution 25 days of annual leave Extensive Training and access to CPL's Wellness Programme Tax Saver and Bike-to-Work Scheme Working hours: Candidates are choosing between Day shift (9am – 5:30pm) or Evening shift (6pm – 2am).
There are no rotations.
Monday to Friday, occasionally weekends and bank holidays.
Location: Dublin 18, Sandyford, Dublin South *This is an office job.
Work from home / remote work is not an option.
Employees are classified as essential workers.
IMPORTANT: · Due to nature of the role, candidates must be fully confident in dealing with sensitive content.
· Candidates must be eligible to work full-time in Ireland (EU passport / Stamp 4 / Stamp 1G for minimum 12 months or renewable).
Why to apply?
Chance to work within multicultural and diverse team Great internal opportunities for career progression – employees with good performance can become Quality Auditors, Quality Analysts, Trainers