We are seeking an experienced Store Operations Manager to lead our team and drive business success. In this role, you will be responsible for overseeing store operations, ensuring a safe and efficient working environment, and delivering exceptional customer service.
Key Responsibilities
* Oversee daily store operations, including opening and closing procedures
* Maintain a high level of customer satisfaction through excellent service and communication
* Conduct regular safety audits to identify and mitigate risks
* Lead and develop a diverse team of sales associates, addressing performance gaps and providing coaching opportunities
* Analyze sales data and implement strategies to increase revenue and profitability
To succeed in this role, you will need a minimum of 2 years' experience in retail management, with a proven track record of driving sales growth and improving operational efficiency. You must be able to work effectively in a fast-paced environment, think critically, and prioritize tasks to meet deadlines. A strong ability to communicate with colleagues and customers, as well as leadership skills to motivate and develop your team, is essential.