Join a Growing Force in Fire Protection At Automatic Fire & Integrated Solutions, part of the long-established Automatic Group, were not just protecting buildings were building something big. As Irelands only dedicated fire protection provider, we bring over 40 years of experience and a reputation for reliability, innovation, and excellence. Right now, were experiencing exciting growth and were looking for passionate, driven individuals to grow with us. Were a dynamic, energetic, and customer-focused team committed to delivering smart, cost-effective fire protection solutions that help our clients safeguard what matters most. Our mission is simple but powerful: Protect Life, Buildings & Products. Key Account Manager Reporting to the Divisional manager Gas & Electrics Main Responsibilities Build and maintain strong, long-term relationships with key customers Proactively identify and understand customer needs and challenges Develop and implement account plans to achieve customer satisfaction and business objectives Deliver exceptional customer service, including timely responses to inquiries and resolution of issues Negotiate and close deals, ensuring mutually beneficial outcomes Identify and pursue new business opportunities within existing accounts Monitor key performance indicators (KPIs) and analyse customer data to identify areas for improvement Key Qualifications / Skills Bachelor's degree in Electrical Services Engineering or similar electrical trade qualification 3 years experience in customer service, account management, or a related field Proven track record of success in managing and developing key customer relationships Excellent communication, interpersonal, and presentation skills Strong negotiation, analytical and problem-solving skills Ability to build rapport and trust with clients Proficient in Microsoft Office Suite Ability to work independently and as part of a team Full clean driving licence This role provides a great opportunity to work on a variety of interesting and challenging projects in a supportive and collaborative working environment. A competitive benefits package, reflecting the importance of this position, will be available to the right candidate.