Job description
MACE Old Leighlin, Oldleighlin, Carlow, R93KX97 seek a Deli Manager to work in their store.
Prior experience required
CUSTOMER CARE
* To serve customers in a friendly and efficient manner providing an exceptional standard of customer care
* Ensure products are served to customers in line with Food Hygiene Requirements
* Maintain knowledge of current in delisales and promotions
* Assist customers with queries regarding deli products
FOOD MANAGEMENT
* Ensure effective & compliant HACCP control systems are in place
* Ensure policies and procedures pertaining to fresh food are implemented and managed
* Ensure area operates within relevant legislation in terms of HACCP
* Ensure regular cleaning of deli area and equipment
* Ensure relevant protective clothing is provided and worn
* Ensure critical control points are identified and monitored
* Ensure systems in place for temperature checking and food hygiene
* Ensure corrective action put in place for critical control points
* Ensure the appropriate waste management records are maintained
* Ensure appropriate controls are in place for fresh and red meats
STOCK MANAGEMENT
* Ensure effective stock control systems are in place ensuring stock is rotated accordingly and out of date stock is discarded appropriately
* Ensure wastage in the delicatessen area are maintained at a minimum level through effect management of the stock
* Ensure effective food management and waste systems are implemented, managed and updated appropriately
* Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through wastage, damages)
FINANCE
* Managing budgets for the delicatessen area
* Ensure overheads are controlled and minimised where appropriate
* Ensure delicatessen sales are maximised
* Meet targets as agreed including the achievement of the required profit margin for the area
OPERATIONS
* Ensure delicatessen runs efficiently and smoothly
* Ensure delicatessen standards are consistently improved in terms of housekeeping, merchandising, presentation and service ensuring no cross contamination of stock
* Plan for market changes and demands as they arise
* Ensure delicatessen promotions are managed appropriately
* Ensure consistent high levels of customer service are provided at all times
* Ensure all customer complaints are dealt with in the appropriate manner
* Take necessary action in deli improvements following customer complaints
* Ensure food preparation meets the required customer and hygiene standards
* Ensure area is presented and merchandised in an effective manner while ensuring compliance with HACCP guidelines
* Ensure overall customer service levels within the area are maintained at the required standard
Job requirements
* Excellent interpersonal and communication skills
* Excellent communication skills
* Numerical abilities
* The ability to work as part of a team
* The ability to use initiative
* Sound judgement with the ability to make decisions
* Self-motivated
* Good attention to detail
All done
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