Overview
Hotel Receptionist at the 4* Bracken Court Hotel, Balbriggan, Co. Dublin
The Bracken Court Hotel is currently seeking to recruit an experienced hotel receptionist to join our professional front desk team. If you have the relevant experience or would like to develop your career within a 4* hotel we could have an excellent opportunity for you.
Responsibilities
* Guest check-in and check-out
* General reception administration duties and reports
* Directing all calls coming into the front desk to relevant departments within the hotel
* Liaising with housekeeping in relation to specific room requests
* Reservations
* Ensuring guests receive excellent customer service from the front desk at all times
Requirements
* A minimum of 1–2 years' experience in a similar role within a 3/4* hotel is desirable but not essential.
* Must be computer literate (e.g., Word and Excel)
* Must be fluent in the English language (written and spoken)
* Must be enthusiastic and a quick learner
* Excellent customer care skills
* Excellent communication skills
* Excellent people skills
* Must be able to work as part of a team and on own initiative
* Must be available to work a combination of shifts, including early and late
Benefits
* Free Parking
* Group Pension Scheme
* Group Health Insurance (Reduced Rates)
* Excellent Training Opportunities
* Staff Reward & Recognition Initiatives
* Staff Meals
* Employee Assistance Programme (EAP)
Skills
* Excellent Customer Service Skills
* Guest Management
* Reservations
* Hotel Reception
* Guest Assistance
* Teamwork
Job details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Hotels and Motels
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