Office Administrator | Onsite | Galway | Permanent
I am currently seeking a a personable and motivated Office Administrator to join a busy and collaborative team environment for our client who are a growing service-led organisation.
This role is ideally suited to someone who enjoys working with people, thrives on conversation, and takes pride in delivering excellent customer support while keeping day-to-day office operations running smoothly.
You will be a key point of contact for customers, handling queries over the phone and by email, supporting administration tasks, and contributing to a positive and down-to-earth office culture.
Key Responsibilities
Customer & Office Support
Act as a first point of contact for incoming calls and customer queries
Provide a friendly, professional, and solutions-focused service to customers
Manage emails, bookings, and general office administration tasks
Build strong relationships with customers through regular communication
Support the wider team with day-to-day operational coordination
Financial & Administrative Duties
Process customer payments and assist with payment queries
Support invoicing and general financial administration tasks
Liaise internally regarding account queries or discrepancies
Maintain accurate records using internal systems and Excel
Assist with basic reporting and data tracking
Team & Culture Contribution
Work collaboratively within a close-knit office environment
Support a positive, down-to-earth team culture
Adapt to evolving responsibilities as the business grows
Show initiative and willingness to learn new systems and processes
Essential
Skills & Experience
Previous experience in a customer-facing admin or office support role
Strong communication skills and confidence on the phone
Comfortable handling customer queries in a professional manner
Good working knowledge of Microsoft Office
Organised, reliable, and adaptable approach to work
Desirable
Experience handling payments, invoicing, or financial administration
Experience in a fast-paced service environment
Positive, team-oriented mindset
Personal Attributes
Down-to-earth and approachable
Naturally personable and enjoys conversation
Motivated and genuinely interested in the role
Enjoys being busy and working as part of a team
Calm and solution-focused when handling customer issues
What's On Offer
Supportive office culture and team environment
Opportunity to grow and develop within the role
Long-term stability within a growing organisation
Please apply today if you are interested or email [email protected] with your updated CV.
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