Job Description
We are seeking an experienced professional to lead and optimise the day-to-day running of our busy household service division. This pivotal leadership role reports directly to the Managing Director, with three direct reports and oversight of a team of 35 engineers delivering installation, servicing, and maintenance of high-quality water systems nationwide.
This is a hybrid role, combining on-site leadership in Tuam with remote strategic work. The ideal candidate will be passionate about process improvement, team performance, and customer satisfaction, thriving in a growing company with significant potential and ambitious plans.
Key Responsibilities
* Lead and inspire the operations team to deliver exceptional service and performance.
* Oversee daily operations, ensuring engineers are efficiently deployed to meet customer demand.
* Develop and implement operational strategies to ensure timely service, installations, and issue resolution.
Required Skills & Qualifications
* Proven experience in operations management, preferably in a service-based or field-engineering industry.
* Strong leadership skills with the ability to motivate, develop, and manage large teams.
* Skilled in process optimisation, workflow efficiency, and workload review.
* Commercially aware with budget management and cost control experience.
* Excellent organisational, communication, and problem-solving skills.
* Resilient and adaptable, comfortable in a fast-paced, change-focused environment.
Benefits
This role offers a unique blend of leadership opportunities, professional growth, and a chance to make a real impact on our customers' lives.
Others
Please submit your application, including your updated CV, for this exciting opportunity to join our team.