Infrastructure Team Lead Job Description
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We're seeking a seasoned Infrastructure Team Lead to lead and optimize the delivery and performance of key platforms within our Global Payments ecosystem. As a pivotal member of our team, you'll play a crucial role in driving business growth through strategic infrastructure leadership.
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Key Responsibilities:
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1. Leadership & Team Management
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* Lead and mentor cross-functional teams across Infrastructure, Networks, and Database disciplines.
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* Coordinate project and operational workloads with a focus on lean delivery and continuous improvement.
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* Foster a high-performance culture through effective goal-setting, coaching, and performance management.
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* Collaborate closely with Platform Engineering to ensure seamless transition from project build to operational support.
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* Manage core operational processes including Patch and Vulnerability Management.
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* Lead infrastructure incident responses and post-incident root cause analysis.
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* Drive capacity planning, performance tuning, and cost optimization across cloud and hybrid environments.
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* Maintain and test Disaster Recovery plans aligned with RTO/RPO targets for all critical systems.
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2. Infrastructure & Operations
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* Oversee the development and implementation of scalable infrastructure solutions.
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* Collaborate with stakeholders to identify and address technical issues impacting business operations.
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* Leverage expertise in cloud or hybrid cloud environments (Azure, AWS or similar) to drive efficiency and innovation.
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* Ensure compliance with PCI security frameworks in enterprise environments.
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Requirements:
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* 5+ years' experience in an Infrastructure/Operations leadership role within a fast-paced environment.
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* Strong technical background, ideally with a Computer Science or related third-level qualification.
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* Proven leadership and stakeholder management skills with excellent communication and organizational ability.
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* Solid experience working in cloud or hybrid cloud environments (Azure, AWS or similar).
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* Proactive mindset with a passion for process improvement and operational efficiency.
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* Familiarity with PCI compliance and security frameworks in enterprise environments.
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What We're Looking For:
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If you're a motivated and experienced leader looking to take your career to the next level, we encourage you to apply for this exciting opportunity.