Work Model – 100% Office Based
100% Office Based
Location
Eastpoint Business Park, Alfie Byrne Rd, East Wall, Dublin 3, D03 YK37
Project Process Description
Outreach empowers one to create positive change for people and the planet with Geo tools. This project gives nonprofits and public benefit organizations the knowledge and resources they need to visualize their cause and tell their story. The Outreach Operations Subject Matter Expert requires excellent communication, time management and organizational skills. The project focuses on researching and outreaching to government and non-government entities in various markets to collate geographic data for use on Google Maps through Google’s Geo Data Upload Tool. Business development and relationship building skills are required to identify and effectively communicate mutually beneficial opportunities to both partners and Google.
Required Qualifications And Experience
English business level /C1
Business Level/ C1 in at least one of these languages: Portuguese, French, German, Italian, Spanish, Arabic
Experience in Business Development and B2B partnerships/sales, customer service
Experience working in digital/technology companies with tech products
Expertise in Google Drive
Preferred Qualifications (Not mandatory but definitely a plus for the ideal candidate)
Experience collaborating with governmental entities/managing high-profile accounts
Knowledge of Geographic Information System (GIS) tools such as QGIS
Experience in working with CRM system (Salesforce)
Detailed Role And Responsibilities
Apply subject matter expertise to evaluate business processes, identifying specific areas where technical solutions can drive performance.
Consult across departments, providing mentorship and specialized knowledge to the broader team
Verify technical reference information, including user guides, training documentation, and system requirements
Reporting project and subproject status and identifying insights re: partner expectations, partner user journeys, motivations & challenges, data gaps, outreach best practices, etc.
Conduct targeted research across diverse geographies to collate data from approved sources, enhancing map accuracy for end-users
Communicate our geo‑mission to authoritative entities, engaging potential partners to share basemap data via the Google Maps Content Partner (GMCP) tool.
Track and document project deliverables, including partner onboarding metrics, open data source identification, and ingestion rates
Troubleshoot process and operational issues reported by authoritative data sources; develop deep understanding of data formats, structures, etc.
Manage data pipeline from receiving the data captured by Partners to the creation of launch schedules, ensuring highest quality of captured data as outlined in the Operational Guidelines
Perform quality control for other team members and give feedback
Plan and allocate team workloads efficiently, balancing priorities to meet business objectives while fostering a collaborative work environment
Monitor and evaluate team performance regularly, provide constructive feedback, and support professional development and skill‑building
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