Job SummaryZurich Insurance Plc in our Wexford Centre of Excellence is looking for a Finance Operations Agent. The successful candidate will work in the Finance Operations team and report to the Finance Operations Team Coach.Your roleAs a Finance Operations Agent your main responsibilities will include, but not necessarily be limited to, the following:Daily debt collection with responsibility for some key A/C managementDealing with customers ensuring payments received and resolving any issues/queriesAdherence to daily, weekly, monthly and quarterly deadlinesWork closely with distribution/other departments within Operations and other stakeholders to identify potential problems at an early stage ensuring swift resolution of issues to eliminate delayed payment.Direct Debit management.Accounts Receivable processing and management ensuring all accounts are reconciled on a daily basis.Proactively work towards a system of continuous improvement around processes and procedures and standardisation of the receivables functionCash allocationCarry out detailed reporting with respect to current and aged debt for presentation and review by managementAny other duties and responsibilities which management deem appropriateParticipate in ad hoc project work that may present within the businessLiaise and interact with various departmentsYour skills and experienceAs a Finance Operations Agent your skills and qualifications will include:Minimum Qualifications:A minimum of 2 Grade C3/H5 at Higher Level in the Leaving Certificate (or equivalent) or FETAC Level 6 Diploma.Preferred Qualification & Experience:Previous administration experience an advantageCustomer service experience an advantageAccounts receivable experience desirableExcellent attention to detailAbility to work in a dynamic team environmentAbility to manage ambiguityWell-organised, results driven and capable of working to tight deadlinesGood communicator with excellent interpersonal skillsAbility to work independentlyHave an appetite for continuous personal developmentBe enthusiastic and a self-starterGood working knowledge of Microsoft Word, Excel and OutlookAdditional InformationPrimary work location is Wexford. Position is Wexford-based but occasional travel may be required to other Zurich locations.If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button "Apply online".Who we areZurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let's Create a Brighter Future Together