Job Description Summary: Novartis is hiring for a Publishing & Content Management Specialist to join our Training and Change Management team. This role is responsible for developing, curating, and managing a comprehensive digital content library for the U.S. Marketing Organization. Working with the Learning Management System (LMS) lead, the Specialist also manages inputs to the interactive assistant integrated with the organization’s Digital Asset Management (DAM), supporting end users in producing compliant content.Job Title: Publishing & Content Management SpecialistLocation: Dublin, IrelandRelocation Support: This role is based in Dublin, Ireland. Novartis is unable to offer relocation support: please only apply if accessible.Key ResponsibilitiesBuild, organize and maintain a digital content library for all training materials, ensuring alignment with organizational and compliance requirements aligned to curriculum strategyFormat, publish, and update training content using approved templates, tools, and systemsEstablish review processes, to maintain version control, and content archiving in collaboration with learning delivery teams and LMS administratorCoordinate content updates and migration activities as directed by project teams or leadershipTrack and report on content usage, relevancy, and learner engagement metrics beyond initial training content rolloutCoordinate data flow for dashboard reporting and tracking with content enablement teamEnsure all library materials are accessible, searchable, and structured to serve as inputs to AI agentsWork in coordination with the Marketing Technology teams to represent end user needs, recommend adjustments, and ensure efficacy of DAM interactive assistantSupport audit readiness by maintaining accurate records of content versions, approvals, and publishing logsSupport learning strategy through governance oversight and management around training content and ensure pull-through in all supplemental documentationEssential Requirements2-4 years experience in digital content publishing, content management, operations, or a related roleExperience using content management systems or learning technologiesProven collaboration skills, with ability to partner effectively across teamsExperience working within the pharmaceutical, biotech, or healthcare industryFluent English (both written and spoken)Working knowledge of digital content publishing processes, tools, and standardsStrong organizational and time management skills, with an adaptable and proactive mindsetDesirable RequirementsClear written and verbal communication skills; ability to provide effective user support and documentation with high attention to detailAbility to work independently and manage multiple priorities in a fast-paced environmentFamiliarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantageCommitment to Diversity & InclusionWe are committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve.Benefits and RewardsRead our handbook to learn about all the ways we’ll help you thrive personally and professionally.
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