Location:
On site / Cork City, Cork, Ireland
Job type:
Permanent / Full-time
Sector and subsector:
Medical & Healthcare | Allied Health Professionals
Salary:
Negotiable salary
Community based role:
A full driving licence and access to a car essential as this role requires travel.
Do you have a passion for providing outstanding quality care?
Are you a strong leader with experience in the healthcare or homecare sector?
We are looking for a Client Services Manager to join our growing homecare team and play a crucial role in managing high-quality care for clients across Cork area.
About Comfort Keepers
At Comfort Keepers our mission is to provide our clients with the highest level of quality of life that is achievable.
We treat each of our clients with the respect and dignity they deserve, as though we were caring for a member of our own family.
We do this by providing personalised home-based healthcare services that enhance the quality of life for our clients.
As a Client Services Manager, you'll be at the heart of client relations, ensuring each individual receives personalised care tailored to their needs.
What We Offer
Competitive Salary – reflective of your experience and leadership.
Comprehensive Benefits Package – including discounted healthcare, fuel card and more.
Ongoing Training & Development – access to continuous professional growth opportunities.
Career progression opportunities.
Work/Life Balance, 37.5 hours per week.
Birthday off.
Key Responsibilities
Act as the primary point of contact for clients and families, managing care plans and needs.
Ensure high-quality care by supervising, mentoring and supporting the home support worker team.
Conduct client assessments, create personalised care plans and oversee care delivery.
Ensure compliance with HIQA standards and homecare regulations.
Coordinate care staff schedules and manage resources effectively to meet client needs.
Build strong relationships with clients, families and external healthcare providers.
What You'll Need
Bachelor's degree in Nursing, Social Care, Healthcare Management or related field.
Minimum of 2 years' experience in a healthcare, homecare or client services role.
Strong organisational, leadership and communication skills.
Knowledge of Irish homecare regulations (HIQA) and best practices.
A full, clean driving licence is essential.
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