Learning Support Officer Location: Carrickfergus Pay Rate: £12.95 per hour + holiday pay Contract Type: Part-time, Temporary (Ongoing) Working Hours: 12 hours per week (Mondays and Tuesdays) or 18 hours (Monday-Wednesday) About the Organisation An established community-based organisation is currently seeking a Learning Support Officer to join their team. This organisation is committed to supporting individuals who face barriers to employment, education, and training. They deliver a range of personalised programmes focused on employability, community development, wellbeing, and skills training, aiming to make a real difference in people's lives. About the Role The Learning Support Officer will provide specialist disability support to young people engaged in programmes such as Skills for Life and Work, Training for Success, and Apprenticeships NI. The role involves both direct learner support and associated administrative tasks to ensure accurate and timely documentation of all support provided. Key Responsibilities Core Duties Deliver one-to-one and group-based disability support according to a set schedule. Work collaboratively with tutors to implement appropriate specialist support strategies. Assist the Disability Support Coordinator in tracking and reporting progress against performance targets. Encourage learner-centred, independent learning approaches that build confidence and engagement. Maintain up-to-date, accurate records of support provided and promptly raise concerns with the line manager. General Duties Adhere to the organisation's code of conduct, maintaining professionalism, confidentiality, and quality standards. Comply with internal policies, including those related to health & safety, equality, and data protection. Participate in ongoing training and development to maintain professional standards. Person Specification Skills and Competencies Excellent ICT skills, with working knowledge of MS Office including SharePoint, Outlook, Word, Excel, and PowerPoint (E) Experience supporting people with disabilities in educational or training environments (D) Ability to work with a range of individuals with diverse support needs (D) Qualifications & Training Minimum NVQ Level 2 or equivalent, including English and Maths (E) Strong IT skills with the ability to present and manage data effectively (E) Experience Experience working with young people with varying levels of need and helping them progress toward their goals (E) Skills & Attributes Organised and proactive, with excellent time management (E) Capable of working independently and within a team environment (E) Able to prioritise workload effectively to meet deadlines (E) Comfortable reporting progress against key performance indicators (E) Excellent communication and interpersonal skills (E) A supportive and professional approach, particularly when working with young people (D) Safeguarding Demonstrable understanding of safeguarding responsibilities for children, young people, and vulnerable adults (E) Willingness to undergo an enhanced Disclosure and Barring Service (DBS) check (E) If you are passionate about supporting young people and making a meaningful difference in their development, we'd love to hear from you. For more information please contact: Staffline @ Hannah Hollywood Harry Email: T; ) M; Skills: Teaching Education Childcare School