NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
Summary of Role
Bring a good understanding of the Lending and Credit domain having worked in a similar capacity earlier
Interact with business users and technical team for understanding of functional requirements
Document business requirements and process flows using tools such as JIRA, Confluence, Blue Works, Lucid Chart, MS Visio, etc.
Analyze and design solutions with the support of Solution Architects
Provide feedback on test cases and support to Quality Assurance for testing
Support in client UAT
Responsibilities of the role
Engage with business users to define scope, understand business processes, problem statements and pain areas
Identify key stakeholders and construct stakeholder analysis
Support the identification of risks and mitigation approaches
Participate in client requirement workshops and identify gaps together with high level proposals for their resolution (e.g. development workarounds or change in processes). Ensure any solutions proposed are realistic and within the agreed scope of the project.
Analyze client business requirements, liaise with clients/project teams and prepare business process documents such as BRDs, User Stories, Discussion Logs, Workflows, etc. Be involved actively in the process until sign‑off is obtained from the client.
Participate in solution design with the Design and Development team to ensure requirements are duly addressed. Ensure Requirement Traceability Matrix is updated to facilitate tracking of requirements coverage.
Make appropriate recommendations that will positively impact operational effectiveness, reduce cost and provide a better customer experience
Conduct relevant research to increase understanding in support of developing comprehensive solutions
Participate in final User Acceptance Testing for all major developments in the domain
Assist in the production of various collaterals such as User Guide, SOP Documents, process flows, etc.
Experience
Strong background in Lending domain with good understanding of end‑to‑end lending lifecycle in areas such as lead management, loan origination, loan management and servicing, collateral management and delinquency handling
Good understanding of a wide range of retail products loans such as Personal Loans, Mortgages, Vehicle Loans, Credit Cards, etc. and corporate products such as Overdrafts, Working Capital, Bill Discounting, Trade Finance, etc.
Familiarity with leading banking applications like FinnOne Neo, Finacle, Flexcube, TCS BaNCS, T24 is a plus
Design thinking, ability to manage multiple stakeholder expectations, communicate clearly and non‑ambiguously, conduct requirements workshops, drive decision‑making
Experience in documenting business case, business process modelling, requirement elicitation through workshops
Ability to manage projects from inception through design to delivery
IT background with a solid grounding in technology
Experience working in both Agile and waterfall SDLCs
Communication, group dynamics, collaboration and continuous improvement are core – being best‑practice driven
Pro‑active, quick learner, ability to work effectively in multi‑cultural and multi‑national teams
Positive attitude and ability to engage with various stakeholders managing scope and expectations skilfully
NTT DATA is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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