We are seeking a technically skilled and motivated Cybersecurity Operations Team Lead to help coordinate and guide our security operations activities.
Key Responsibilities:
* Support Security Policies and Procedures: Assist in creating, updating, and enforcing security policies, ensuring alignment with industry standards and regulations.
* Continuous Performance Management (CPM) - Define annual performance goals for Sec Ops team members, conducting regular performance reviews, offering constructive feedback to assist in career development
* Coordinate Security Operations: Manage the day-to-day tasks of the security operations team, including task prioritization, support ticket oversight, and coordination with external Managed Security Service Providers (MSSPs) for SOC (MDR), Endpoint Protection, and Vulnerability Management services.
* ISO27001 Compliance: Support the maintenance and continuous improvement of ISO processes. Lead audit preparation and evidence collection.
* Security Awareness: Responsible for delivering security awareness initiatives and support ongoing training programs for employees across the company.
* Incident Response: Act as the first point of escalation for security incidents. Support investigations, documentation, and initial reporting.
* Risk Management: Conduct vulnerability assessments and support regular security audits.
* Monitoring and Reporting: Oversee day-to-day security system monitoring activities and provide regular updates and reports to the IT Security Manager and senior IT leadership.
* Collaboration: Work with teams such as IT, HR, Legal, Sales, and Procurement to ensure security measures are integrated into business operations.
Please note that you must have 3-5 years of experience in cybersecurity roles, with some experience mentoring, coaching, or leading small teams or projects.
Required Skills and Qualifications:
Qualifications: Educational Background: Bachelor's degree in Information Technology, Cybersecurity, or a related field (or equivalent experience).
Experience: 3-5 years of experience in cybersecurity roles, with some experience mentoring, coaching, or leading small teams or projects.
Technical Skills: Strong technical knowledge in cybersecurity operations, endpoint protection, vulnerability management, and incident response.
ISO27001 Knowledge: Good working knowledge of ISO27001 standards and practices.
Certifications (Preferred but not Required): Relevant cybersecurity certifications such as CompTIA Security+, SSCP, or similar. (CISSP or CISM are a plus but not mandatory for this level.)
Analytical Thinking: Strong troubleshooting, risk assessment, and problem-solving skills.
Mercy is an equal opportunities employer