Sales Support ExecutivePFH Technology are currently looking for a Sales Support Executive to join our growing team.Role Overview:We have an excellent opportunity for an enthusiastic new member to join our busy, dynamic SalesSupport Desk Team within the PFH Technology Group, based in Cork.As a Sales Support Executive, you will be tasked with managing the sales process from order todelivery as well as communicating and resolving any order/customer issues. You will be expected tobuild rapport with clients and client directors and carry out various administrative and customerservice duties.Location: Anchor Park, Little Island, Co CorkKey Responsibilities:* Supporting field-based Client Director's by building rapport with existing customers andensuring repeat business by selling additional ICT Solutions, Products & Managed Services* Preparing and Issuing quotes to clients.* Liaising with clients, making them aware of PFH's suitable products, services and solutionsavailable to meet their needs.* Customer visits if and when required.* Attention to detail in processing orders accurately in a timely manner on Business Centralsystem.* Ownership of all orders from point of order receipt to delivery to client and keeping clientsupdated on delivery timelines.Qualifications* Minimum of 2 years' experience working in a similar environment* Confident, clear & articulate phone manner to liaise with clients in conjunction withexcellent written skills.* Must be driven, comfortably adapt to change, and capable of working on own initiative aswell as working well in a team environment reporting to a team supervisor.* Motivated to achieve KPIs, metrics and targets* Work effectively under pressure and to strict deadlines* Work to exceed client expectations by delivering a high quality service and speedilyescalation of any issues impacting on client satisfaction* Use of MS office applicationsPFH Technology, owned by Ricoh - a Japanese based global ICT company, is a premier provider ofend-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterpriseorganisations. We have unrivalled vendor relationships. We can procure, design, deploy and supportall your ICT needs. Our ISO certified Custodian Cloud Services and Custodian Managed Servicesprovide the technology and expertise to mitigate risk and reduce your costs immediately. We have anationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with officesin Dublin, Cork and Galway.We are an equal opportunity employer and value diversity at PFH. We do not discriminate on thebasis of age, disability, civil or family status, gender, gender identity or expression, sexualorientation, race, religion, or any other legally protected status.We are committed to ensuring that individuals with disabilities or access needs are provided withreasonable accommodation during the recruitment process, to perform essential job functions, andto access the full benefits of employment. Please contact us if you require accommodation at anystage