Overview
Join to apply for the Accommodation Assistant role at Tallaght Cross Hotel.
The Accommodation Assistant works closely with the Accommodation Manager and Accommodation Supervisors to clean, service, and maintain guest bedrooms and public areas to an approved standard, helping to create a pleasant and memorable stay for all guests.
Responsibilities
* Arrive on duty and identify areas to be serviced or cleaned as stipulated by Accommodation Management.
* Follow established company standards per standard operating procedures.
* Clean and maintain all public areas and guest bedrooms.
* Operate vehicles safely and according to instructions (if applicable).
* Clean and care for departmental equipment and storage areas.
* Clean corridors including glass and fire doors.
* Conduct deep clean service as per SOPs and frequency.
* Report maintenance defects or issues affecting guest experience or safety of the building.
* Provide in-room amenities (e.g., water, gifts, fruit) as per standards and protocols.
* Respond to guests’ privacy and comfort requests promptly.
* Ensure proper disposal of wet waste, glass, and recyclables.
* Attend weekly meetings or briefings as required by Accommodation Management.
* Anticipate guests’ needs, respond promptly, and acknowledge all guests.
* Communicate effectively with other team members and adhere to all systems and procedures.
* Work varying schedules (day, evening, weekend) as required by hotel business needs.
* Participate in training programmes as required.
Requirements
* At least 1 year of experience as an Accommodation Assistant in a 4* hotel setting.
* Good attention to detail.
* Positive and flexible approach to work (weekend work may be required).
* Proof of eligibility to work in Ireland.
Perks and Benefits
* Competitive rate of pay
* PRSA pension scheme
* Career progression opportunities across the Windward group
* Employee Assistance Programme
* Digital Wellness Programme
* Complimentary meals on duty (breakfast, lunch & dinner)
* Discounted room and dining rates in Windward properties for you and family/friends
* Employee awards & staff recognition
About Windward Management
Tallaght Cross Hotel is managed by Windward Management. Windward Management operates a portfolio of hotels and is focused on investing in its people and delivering exceptional guest experiences.
Job Details
* Employment type: Full-time
* Seniority level: Entry level
* Job function: Administrative
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