Business Process Analyst / Program Manager V
We are seeking an experienced
Program Manager
to join a fast-paced, global operations team supporting
trust, safety, and content integrity initiatives
.
This role is ideal for someone with a strong program management background and experience in
content moderation
or trust and safety operations.
The individual will work
cross-functionally
to support
operational projects, process improvements
, and
day-to-day team management
while working closely with internal stakeholders.
Sounds great
What will my day-to-day look like?
Deliver projects
involving quantitative analysis, strategy development, and operational improvements with
global cross-functional teams
.
Manage and improve day-to-day operations
against quality and efficiency targets.
Analyze operational data
to identify trends and provide actionable recommendations.
Build strong
partnerships across teams
to enhance workflows and processes.
Support the handling of
sensitive content
, including potentially graphic or objectionable material.
Assist in
capacity planning, quality management, and project coordination
.
What do I need?
5–7 years of experience
in operations, program management, management consulting, or a similar environment
Content moderation
or
trust and safety experience
Experience
managing projects end-to-end
across multiple stakeholders and functions
Ability to work with undefined issues requiring
strategic thinking and problem-solving
Strong
communication skills
with technical and non-technical audiences
Preferred Qualifications:
Experience with
data tools
such as
SQL, SAS, Tableau
Cross-functional (XFN) collaboration
Experience in
content moderation, trust and safety
, or related operations
Comfortable handling
sensitive or graphic content
This opportunity is an 11-month contract, fully on-site in Bellbridge, Dublin, paying up to €128,000 per annum (pro rata).
Equal Employment Opportunity Statement:
Our company is an equal opportunities employer and welcomes applications from all qualified candidates.
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