Job Opening
Level 2 Managed Service Engineer
This role is a hybrid position, requiring senior technical support on support technologies and managed services. As this will involve client visits, own transport and driving license are essential.
You will have:
* Market leading salary
* Hybrid working arrangement
* Comprehensive benefits package
The ideal candidate will have:
* At least 4 years' experience in IT technical service and managed operations
* Owning their own transport and holding a valid driving license
* In-depth knowledge of vendor technologies such as Cisco, NetApp, VMware, and Microsoft
* A strong understanding of cloud, datacentre infrastructures, and networking
* ITIL foundation certification
* Excellent communication skills across all levels
* Ability to provide support and root cause analysis via phone, email, remote session, and onsite
* Responsibility for monitoring, reporting, and administration of customer endpoint systems