Your Career at Deutsche Börse Group
Field of Activity
We are seeking a highly motivated professional to support the daily activities of relationship managers with an in-depth understanding of all documentation required to establish new customer relationships and maintain existing ones.
Key Responsibilities:
* Perform thorough Know Your Customer (KYC) reviews on Clearstream Fund Centre clients, ensuring compliance with regulatory requirements.
* Ensure strict adherence to existing Anti-Money Laundering (AML) policies and conduct thorough checks on clients where applicable.
* Oversee annual reviews in line with Clearstream Fund Centre risk rating and due diligence procedures.
* Collaborate with internal teams to ensure compliance with KYC and AML frameworks.
* Provide a document list to customers requesting to open new accounts.
* Verify completed customer document packages for pre-checks.
* Collect required documents for new customers or service changes.
* Prepare packages for customer onboarding approval processes after reviewing and validating collected documents.
* Manage customers on a day-to-day basis and optimize customer processes.
* Support Relationship Managers with escalated customer queries and other customer-related administrative tasks.
* Ensure that prospects are converted into satisfied customers by migrating them quickly and efficiently.
Requirements:
* University degree in Economics, Business Administration, Finance, or a related field.
* Good understanding of the financial services industry, particularly the funds industry.
* Excellent communication skills, customer focus, and service orientation.
* An understanding of banking products and processes in the funds industry.
* An understanding of Banking, Asset Managers, and Global Custodians.
* Sensitivity towards cultural differences.
* Capacity to work independently, a curious mindset, and results-oriented approach.
* Languages: English (knowledge of French and German is an additional asset).