Data Operations Analyst
Enhance User Experience by Analyzing and Evaluating Customer Data.
This role plays a crucial part in improving Apple services by annotating and assessing data from customers participating in our grading program. Proficiency in Swedish language, cultural knowledge, and analytical skills are essential for evaluating responses against guidelines.
We're looking for a detail-oriented individual with flexibility and prioritization skills to work on user experience projects that leverage customer insights for continuous improvement. We provide training to help you become an expert in understanding and supporting customer experiences.
As part of our Data Operations team, you'll work Monday through Friday, with scheduling flexibility based on business needs. You'll also enjoy competitive pay, benefits, stock plan eligibility, time off, and employee discounts.
To succeed in this role, you'll need:
* Proficiency in Swedish reading, writing, and comprehension
* Fluency in English reading, writing, and comprehension
* Excellent active listening skills
* Knowledge of local region and cultural variations
* Demonstrated integrity and focus on customer privacy
We're committed to inclusive hiring and providing accommodations for all applicants. If you thrive in repetitive tasks and ambiguous scenarios, and are passionate about enhancing Apple services, we encourage you to apply.