About Us:
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We are a leading provider of support services for individuals with mental ill health, learning disabilities, autism, and dementia. Our team is dedicated to delivering high-quality care that enables our service users to live fulfilling lives.
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Job Summary:
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The Support Services Manager plays a critical role in the delivery of our services, ensuring that our service users receive the best possible care and support. The successful candidate will have a proven track record of leadership and management, as well as excellent communication and interpersonal skills.
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Main Responsibilities:
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* To manage and coordinate the day-to-day delivery of support services to individuals with complex needs.
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* To develop and implement individualized support plans that meet the unique needs of each service user.
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* To work closely with our multidisciplinary teams to ensure seamless care coordination and effective communication.
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* To provide training and development opportunities to our staff, promoting their growth and career progression.
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* To maintain accurate records and reports, ensuring compliance with regulatory requirements.
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* To contribute to the development of policies and procedures that promote excellence in care delivery.
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Requirements:
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The ideal candidate will possess:
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* A degree in a relevant field (e.g., social work, nursing, psychology).
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* A minimum of 2 years' experience in a leadership or management role within a healthcare setting.
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* Excellent communication, interpersonal, and leadership skills.
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* Ability to work flexibly and respond to changing situations.
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* Knowledge of relevant legislation, policies, and procedures.
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* Commitment to ongoing professional development and CPD.
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Benefits:
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We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
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Working Hours:
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This role involves working varied hours, including evenings, weekends, and public holidays, to meet the needs of our service users.