At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
Position Overview
As part of Gilead’s IT Engineering function, the IT Engineering Manager – MDM & Manufacturing Systems will serve as the technical lead and subject matter expert for mobile device operations across manufacturing and warehousing environments. The role focuses on the design, configuration, deployment, and lifecycle management of ruggedized mobile devices using the SOTI MobiControl platform, while also offering the opportunity to expand into other manufacturing-based applications.
You will be responsible for managing the technical delivery of mobile device solutions, supporting incident response (including outside standard hours), and contributing to broader IT Engineering initiatives. This is a technical role with a strong emphasis on hands‑on engineering and cross‑functional collaboration—not people management.
Example Responsibilities
Lead engineering efforts for mobile device provisioning, configuration, and deployment using SOTI MobiControl.
Build and maintain ruggedized handheld devices (e.g., Zebra scanners) for GMP-compliant manufacturing and warehousing operations.
Partner with business and IT teams to align device configurations with operational workflows and compliance requirements.
Develop engineering plans for mobile device lifecycle management, including patching, updates, and remote support.
Act as escalation point for mobile device and related system incidents, including availability for after-hours support when required.
Create and maintain technical documentation for device configurations, policies, and procedures.
Support testing, validation, and QA activities to ensure compliance with Gilead’s IT and regulatory standards.
Participate in post-implementation reviews and continuous improvement efforts.
Train on and expand support to other manufacturing-related applications, contributing to broader IT Engineering initiatives.
Ensure all work complies with Gilead’s IT practices, policies, and regulatory requirements.
Requirements
Extensive experience and BS/BA in Computer Science or related discipline.
Experience in mobile device management within a regulated manufacturing or logistics environment.
Hands‑on expertise with SOTI MobiControl or similar MDM platforms.
Proven experience configuring and deploying ruggedized mobile devices (Zebra, Honeywell, etc.).
Familiarity with GMP compliance and validation processes.
Experience supporting business systems and integrations in life sciences is a plus.
Knowledge & Skills
Strong understanding of mobile device architecture, wireless networking, and device security.
Knowledge of Android Enterprise, device lockdown policies, and remote support tools.
Experience with Agile methodologies and SDLC/SLC processes.
Ability to create and maintain technical documentation aligned with compliance standards.
Understanding of IT security, risk management, and cloud-based device management.
Excellent problem‑solving, communication, and organizational skills.
Ability to work independently and collaboratively across teams.
Demonstrated flexibility and adaptability to support multiple projects and changing priorities.
Willingness to support critical incidents outside standard working hours.
Openness to cross‑training and expanding technical scope to support additional manufacturing systems and applications.
Why Join Us?
This role offers a unique opportunity to lead technical delivery for mobile device operations and grow into broader support for manufacturing systems in a dynamic, regulated environment. You’ll work with cutting‑edge technologies, contribute to critical business processes, and continuously expand your expertise across Gilead’s IT Engineering landscape.
Equal Employment Opportunity (EEO)
It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.
For Current Gilead Employees and Contractors
Please apply via the Internal Career Opportunities portal in Workday.
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