Operations & Office Manager (Ireland)Location: LED Global – Office, IrelandAbout LED GlobalLED Global is a growing supplier of LED lighting and related products for agricultural machinery, commercial vehicles, and industrial applications. Our business combines field sales with strong online sales growth, and we are now strengthening our Irish operation with a hands-on, highly capable manager to take ownership of day-to-day operations and the office function.The RoleThis is a broad, high-ownership management role based at our Irish warehouse office. You will take charge of daily operations, customer service, internal discipline, and core office processes, ensuring the business runs smoothly, professionally, and with clear accountability.This role is suited to someone who is comfortable being present, taking responsibility, and making things work, rather than delegating everything immediately.On-site RequirementThe role is based at our Irish warehouse officeMinimum 50% on-site presence (structured, not ad hoc)Ideally 100% on-siteFully remote working is not suitable for this positionKey Responsibilities (Overview)Oversee day-to-day operations of the Irish office and warehouse environmentSales Team Discipline & Performance ManagementEnsure 100% CRM compliance: all calls, visits, and outcomes logged correctlyMonitor daily activity and ensure field reps are working full days as expectedDrive new business activity and ensure reps do not rely solely on inbound website ordersAct as the primary point of contact for customer service and warranty mattersEnsure professional, calm, and effective communication with customers and internal teamsSupport and manage internal discipline and activity standards across the businessMaintain accurate, organised office and operational processesOffice & Accounting SupportPrepare payroll for a small teamProcess supplier paymentsPrepare VAT information and liaise with external accountantsWork confidently with Sage for day-to-day accounting tasks(This is an operational office role, not a statutory accounting or finance director position.)Who We Are Looking ForWe are looking for a calm, emotionally intelligent, and capable manager who:Communicates clearly and professionally, even in difficult situationsIs comfortable holding people accountableIs organised, consistent, and detail-orientedIs hands-on and present, particularly in a growing SME environmentUnderstands the importance of systems, processes, and follow-throughRequirementsBusiness degree or equivalent experience (Management, Operations, Business Administration, Finance, or similar)Strong communication skills (written and spoken)Familiarity with CRM and ERP systemsComfortable working on-site and taking responsibility for daily operationsNice to HaveExperience in an SME or operational management roleExperience in customer service, sales operations, or warehouse-linked environmentsFamiliarity with stock control and reportingWhat We OfferA trusted role with real responsibility and ownershipDirect involvement in shaping and stabilising a growing businessA professional environment that values calm leadership, accountability, and resultsTo apply: Please submit your CV and a short note outlining why you are suited to a hands-on, on-site management role.Job Type: Full-timePay: €55,000.00-€65,000.00 per yearWork Location: In person