As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand.
You'll have the opportunity to provide high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor.
Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, with your team, you'll create moments that matter.
While previous experience in customer service and familiarity with fabrics are beneficial, they are not mandatory.
Qualifications
* Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
* Proactive; you use your initiative to provide customers with a memorable shopping experience
* Curious; you seek opportunities to improve processes and routines and take proactive action where needed
* You listen to and show interest in others’ ideas and opinions
* You’re honest and genuine in your approach
* You are interested in fashion and trends
* You are communicative, positive, and open-minded
* You’re willing to learn and adapt
* You’re collaborative, inclusive, and supportive of others
* You have good English language skills
Additional Information
This is a full-time position with a contract of 35 hours a week. Please apply by sending your CV in English as soon as possible.
We offer attractive benefits and extensive development opportunities worldwide. All employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. Additionally, employees are included in our H&M Incentive Program – HIP. You can read more about our program here.
Inclusion & Diversity
At H&M Group, we’re committed to creating inclusive, diverse, and equitable workplaces. Our teams should include a variety of people who share and combine their knowledge, experience, and ideas. A diverse workforce positively impacts how we address challenges, perceive possibilities, and relate to colleagues and customers globally. Therefore, all diversity dimensions are considered in our recruitment process.
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