Technical Support Specialist Opportunity
We are seeking a skilled and experienced Technical Support Specialist to provide comprehensive technical assistance to end-users.
* Deliver first- and second-line support via phone, email, and remote access tools.
* Conduct on-site troubleshooting for hardware, networking, and software issues.
* Support and maintain desktop, laptop, printer, and mobile device operations.
The ideal candidate will have at least two years of experience in a helpdesk or field-based IT support role, with proficiency in Windows OS, Microsoft 365, Azure, and Active Directory. Strong problem-solving and communication skills are essential.
Required Skills and Qualifications:
* Excellent technical knowledge and troubleshooting skills.
* Strong communication and interpersonal skills.
* Proficiency in Windows OS, Microsoft 365, Azure, and Active Directory.
* Ability to work independently and as part of a team.
* Strong problem-solving skills and ability to prioritize tasks effectively.
What We Offer:
* A competitive salary and benefits package.
* Ongoing training and development opportunities.
* A dynamic and supportive work environment.