Company DescriptionDigiTally offers simple and effective food service software designed to reduce food waste, improve profitability, and support ESG goals. Our solution provides businesses with critical insights into product wastage, helping to identify what is wasted, where, and why it occurs. By using DigiTally, organizations can achieve 100% stock accuracy with live pricing, measure the cost of waste, and track their maring management in multi-site locations. Our mission is to empower teams with actionable data to make a positive impact on both profitability and the planet. Learn more at Role DescriptionWe are seeking a Customer Support & Success Specialist for a hybrid full-time role based in the UK or Ireland, with the option for remote work. The role involves providing exceptional customer support, ensuring customer satisfaction, and delivering technical assistance. You will be responsible for handling customer inquiries, troubleshooting issues, and proactively building relationships with clients to enhance their experience and success with DigiTally.QualificationsStrong Customer Support and Customer Satisfaction skillsExcellent Interpersonal and Communication Skills to build relationships and address client needsProficiency in Technical Support, with the ability to troubleshoot and resolve issues effectivelyDemonstrated Analytical Skills to interpret data and provide actionable insightsAbility to adapt quickly to a hybrid work environmentProficiency in relevant software tools and platforms is a plusPrior experience in a customer-facing or support role is an advantageApply by responding by email to