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Customer service representative

Kilrush (County Clare)
Cpl Solutions
Customer service representative
€25,000 - €30,000 a year
Posted: 10 October
Offer description

Join Bank of Ireland through CPL – Build Your Future in Banking

Welcome Advisor – Kilrush (County Clare)

Location:
Kilrush, Co. Clare

Contract:
12-Month
Fixed Term
(with strong potential for
extension
)

Partner:
Bank of Ireland (via CPL)

Salary:
€29,000 per year

Working Hours:
Monday - Friday, Onsite

We're looking for an
ambitious and motivated
individual who wants to
kick-start or advance their career
in banking.

As a
Welcome Advisor
, you'll be the
first point of contact
for customers, ensuring every interaction is friendly, professional, and efficient. You'll work as part of a
dynamic, supportive team
while engaging with both
personal and business customers
.

Key Responsibilities

* Deliver
exceptional customer service
(including cashier duties where required)
* Guide customers through
self-service banking
options such as Banking 365
* Manage customer flow and ensure a
smooth branch experience
* Update and maintain
customer information
on internal systems
* Handle basic
queries and issues
confidently and escalate when necessary
* Share
customer insights
to help improve service delivery
* Embrace
change, innovation, and learning
as part of your daily role

What Will Make You Stand Out

* A track record of
excellent customer service
* Strong communication and teamwork
skills
* Self-motivation
with a drive to achieve goals
* A
curiosity for technology
and openness to learning new systems
* A genuine interest in
growing your career
with Bank of Ireland
* Interest in further study and professional development (APA or similar qualifications)

If you're ready to
start a rewarding career journey
with Bank of Ireland and CPL,
apply today
and take the first step toward building your future in banking

Apply
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