Job Description
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We are seeking an experienced Supervisor to join our team on a full-time and permanent basis. As a Supervisor, you will be responsible for assisting the Manager with the daily running of the store and overall shop responsibility.
You will also be required to assist the Manager in dealing with staff issues, promote exceptional customer service, and continually review service levels. Additionally, you will be expected to achieve store targets, maintain stock, merchandising products, and ensure accuracy in the operation of till transactions and cash handling.
As a key member of our team, you will be responsible for mentoring and training staff, maintaining professional standards of dress and grooming, and ensuring general housekeeping is maintained.
Key Responsibilities:
* Assist Manager with daily running of store
* Assist Manager with overall shop responsibility
* Deal with staff issues
* Promote exceptional customer service
* Achieve store targets
* Maintain stock
* Merchandise products
* Ensure accuracy in till transactions and cash handling
* Mentor and train staff
* Maintain professional standards of dress and grooming
* General housekeeping
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Required Skills and Qualifications
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To be successful in this role, you will need to have the following skills and qualifications:
* 6 months experience in a similar retail environment demonstrating selling/customer service skills
* Exceptional customer service skills
* Ability to positively influence staff
* Approachable/flexible attitude to work
* Good numeracy and accuracy skills
* Good attendance and punctuality
* Ability to work as part of a team
* Flexibility to work in local branches
* Eligibility to work in the UK
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Benefits
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This is a full-time and permanent position working 5 days per week as per the shop rota. You will receive regular feedback and support to help you succeed in your role.
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Others
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Previous applicants within the last 12 months are not eligible to apply. If you are unsuccessful or not shortlisted for interview, you will receive correspondence by email. Please note that we reserve the right to amend criteria in order to facilitate shortlisting.