About this role
We are seeking a Welcome Advisor to join our busy branch in Monaghan. This is an ideal opportunity for someone looking to start their career in Retail Banking.
Your key responsibilities will be:
* To greet all customers who enter the branch and provide them with a positive experience.
* To process payments and withdrawals, working within the cash desk, lodgements and general day-to-day banking errands.
* To help customers set up and maintain accounts, promoting financial products and services to customers as needed.
* To deal with calls, emails, and face-to-face enquiries, guiding customers to the correct colleague with regard to their financial queries.
* To assist customers with the use of IT systems to update account details and complete general administration tasks.
About you
You will need to have excellent customer service skills, with previous experience within a busy customer-facing environment. You will be a strong team player who understands the importance of working effectively with others. An interest in the banking industry is essential.
What we offer
We offer excellent on-the-job and learning opportunities. You will be joining a diverse and inclusive company whose customers and employees are at the forefront of everything they do. You will receive a competitive hourly rate and annual holiday accrual.