Welcome to a dynamic retail role with Harvey Norman, one of Ireland's best workplaces as ranked by Great Place to Work.
We are a high-profile leading-edge retail brand with over 289 stores worldwide selling furniture, bedding, electrical and computer goods. Our 16 Irish stores are growing rapidly, offering many opportunities for talented individuals.
About the Job
The Driver & Appliance Installer role involves delivering and installing products in customers' homes, interacting with them, and providing exceptional customer service experiences that make Harvey Norman a great place to shop.
This is a white glove in-home delivery/installation operation.
Your Tasks
* Delivery of appliances directly from our warehouse or store to customers' homes
* Installation of appliances
* Removal of old appliances
* POD Management/ EPODING (contactless delivery)
* Communicating with customers and office team daily
* Ensuring vehicle safety checks are completed daily, reporting any vehicle issues
Your Profile
We are seeking someone with:
* Experience handling Washing Machines, Fridge Freezers, TVs, etc.
* Experience with hardware tools and electrical equipment
* Experience with electrical, plumbing, or carpentry
* A basic understanding of electrical and plumbing systems
* Good communication skills
* Experience as a Handyman or maintenance worker
* Knowledge of the greater Waterford area (an advantage)
You will be well-organized, adept at problem-solving, flexible, and willing to go the extra mile to exceed customers' expectations.
Excellent attention to detail, telephone skills, and customer orientation are essential.
You must be respectful to customers, an effective communicator, and have good listening skills.
Numerical and logical ability, combined with a hardworking, conscientious, and self-motivated attitude, is required.
You will be expected to contribute positively to the achievement of team objectives, undertake in-house and external training, and stay up-to-date with new technologies and product innovations.
Honesty and ethics are fundamental to this role.
Why People Join Us
We offer a dynamic and growing work environment, a fun and high-energy culture, and opportunities for development and promotion within the company.
Our entrepreneurial spirit and generous staff discounts make us an attractive employer.
This is a full-time, 11-month fixed-term contract with potential for permanency.
Flexible working hours, including evenings, weekends, and public holidays, are required.
The successful candidate will attend a company induction day.