Summary of Responsibilities:
PharmacyStore is an Irish-owned community pharmacy group with 5 stores, over 60 employees, and strong ambitions to continue to grow. Located in Ballycasey Pharmacy, Shannon, Co. Clare, this full-time role is based in Ireland. A Pharmacy Technician is a key team member responsible for providing excellent customer and patient care in accordance with the Pharmacy Technician qualification and requirements. Responsibilities include:
* Understanding pharmacy practices, laws, and ethics of dispensing.
* Maintaining compliance with PSI controls and regulations.
* Keeping computer records and managing paperwork for various schemes.
* Stock control, including rotation, maintaining appropriate levels, and liaising with suppliers.
* Maintaining cleanliness and standards in the dispensary.
* Operating schemes with timely and accurate submissions.
* Understanding the scope of the pharmacy technician role and referral circumstances.
Supply of Medicines:
* Receiving, recording, and assembling prescriptions, collaborating with Pharmacists.
* Providing over-the-counter medicines and recommending suitable options.
* Ensuring accuracy in dispensing and minimizing errors.
Customer Service:
* Handling customer interactions professionally and efficiently.
* Escalating issues to Duty Managers when appropriate.
* Making recommendations to improve customer service.
* Assisting with OTC sales and front-of-counter duties.
Organisation & Training:
* Building strong team relationships.
* Participating in training and development programs.
* Supporting personal development and maintaining qualification and competency.
* Communicating effectively with stakeholders.
* Leading specific projects or initiatives.
* Collaborating as part of the team.
Business Acumen:
* Understanding the pharmacy business and the role of the Pharmacy Technician within PharmacyStore.
* Supporting other locations as needed.
* Being aware of the budgetary impact of decisions.
Desired Skills and Qualifications:
* At least 3 years of pharmacy experience.
* Strong customer focus.
* Ability to work independently and as part of a team.
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