Role Overview
A retail store lead is required to manage the day-to-day operations of a high-performing retail shop, driving commercial performance and delivering exceptional customer experiences in a fast-paced environment.
This role offers an opportunity to lead a team, own shop performance, and create a welcoming environment for customers and staff.
* Lead team members to deliver world-class customer service
* Drive commercial growth through effective management of shop operations, including cash handling and rotas
* Ensure compliance with industry regulations and company standards
* Create a positive work environment that fosters teamwork and productivity
* Recruit, train, and develop team talent
We're looking for:
* Previous customer-focused leadership experience
* Strong leadership skills and people development passion
* Excellent customer service and interpersonal skills
* Commercial awareness and KPI confidence
* A proactive approach with a willingness to lead from the front
What's on offer:
* An excellent hourly rate depending on experience
* Annual pay review
* Bonus scheme
* Life assurance and employee assistance program
* Pension scheme and maternity/paternity leave
* Ongoing training and career development opportunities
* A dynamic and supportive workplace culture