Join to apply for the EMEA Events Manager role at JLLJLL Supports The Whole You, Personally And Professionally. We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!Location: Dublin, IrelandTitle: EMEA Events ManagerRole PurposeAn exciting opportunity has arisen for a EMEA Facilities Events Manager based in JLL Integrated Facilities Management (IFM). We are currently searching for an experienced EMEA Facilities Events Manager to manage, coordinate, support and facilitate all client events on sites throughout EMEA.What This Job InvolvesFirst point of contact for all Client Events including the management of the Client Events IT systems.Manages all event space diaries through the shared events calendar on Outlook Calendar and oversee all furniture set-ups for events and conference rooms both on-site and offsite.Working in partnership with the site regional leads to ensure consistency of serviceRegularly work with external contractors, e.g. cleaning, set-build crews, production crews and event hostsResolves problems associated with all event services including: janitorial, parking, conference rooms, interior furnishings, fixtures and equipment.Owner of internal events booking system, and first response to all tickets raised.Leads planning meetings with external clients and vendors to discuss all event requirements in the lead up to each event.Liaise with the client during the event to proactively action any last-minute requestsProvides support for guests, visitors and employees relating to all eventsWhere required, will support internal events at off-site locations close to the office, including company parties and events.Conducts high-level office tours on behalf of the Facilities team and/or clientsCarries out quality audits of all event spaces, furniture and equipment on a regular basis, logging all issues and ensuring actions are completed on timeProvides support for meetings and conference room reservations, as needed and directed.Responsible for Health & Safety during events, including contractor supervision, reviewing of H&S documentation and working closely with the client’s Health & Safety Manager.Provides weekly, monthly and quarterly reports to both JLL & client’s Facilities Management and also client’s Global Events Team Management.Works within the Facilities team to ensure office space is kept to a high standard and all processes are adhered to, including walk-rounds, health and safety management, contractor management etc.Guides the Facilities Events Techs through proactively managing their Facilities workload through the internal & JLL task systems.Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation. Ensures delivery of committed services and overall satisfaction with JLL. Demonstrate responsiveness and creativity in finding solutions for service deliveryEnsures appropriate follow up with customers and internal teams requestsSeeks to continuously improve processes, systems and overall client satisfactionRegularly work with the Facilities department on Facilities related tasks, as raised by the client and teamWork with the internal Task system to keep track of all requested Facilities work and close out actions according to SLAs.Regularly work with the Facilities department on facilities related tasks including ad hoc dutiesSound like you? To apply you need to be able to demonstrate the following skills and experience:Experience in events, facilities, hospitality or related fieldExperience in an event management or coordinator role working within an events, hospitality, social media environment and / or facilities environmentEvent qualification desirable but not essentialOutstanding customer service skills and orientationAbility to multi task and maintain professionalism at all times without supervisionProficient in MS Office and Outlook, and possess excellent written and verbal communication and people skillsPrevious experience of working in a fast-paced, corporate multi-national environmentMust be able to demonstrate flexibility in relation to type of works carried out and availabilityExperience in a hands-on role working within an events environment and facilities environmentThis role offers an exciting opportunity to work with a global client, lead a diverse team, and drive innovation in facilities management. The successful candidate will play a crucial role in enhancing client satisfaction, optimizing services, and contributing to the growth of JLL\'s facilities management business.About JLLWe’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.Seniority levelAssociateEmployment typeFull-timeJob functionGeneral Business and Engineering
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