Job Title: Support Specialist
Job Description
Our organisation is currently seeking an experienced Support Specialist to provide administrative support to a number of Department Heads.
Required Skills and Qualifications
* Minimum 2 years' experience in a similar role.
* Excellent attention to detail, professional communication, and execution skills.
* Ability to prioritise with a high workload and work to tight deadlines.
* Strong organisational and time management skills.
* Flexible and adaptable with a 'Can Do' attitude.
* Excellent interpersonal and administrative skills.
Benefits
Thorough knowledge of computer software packages – including Microsoft Office Suite and Apple Suite (in particular Keynote) Fast and accurate typing skills with focus on accuracy.
Responsibilities
* Be a primary contact point for the relevant Heads of Department for other stakeholders across the business.
* Handle confidential and sensitive information relating to customers, business partners, employees, business strategy and general administration.
* Record meeting minutes and collate pre or post meeting reports.
* Prepare Meeting Packs.
* Manage HR records for Department Heads' Personnel.
* Approve and analyse of department weekly/monthly time sheets.
* Phone support for Department Heads.
* Manage meeting bookings, including venues, and greeting clients when appropriate.
* Manage customer/business partner correspondence, including preparation of mail merges and dealing with queries.
* Diary management and travel arrangements for Heads.
* Carry out special projects as assigned, and be responsible for meeting deadlines as set by Department Heads.
* Event Management Support.
* Liaise with stakeholders and external bodies on a range of issues/queries and for the completion of assigned tasks.
* Handle incoming and outgoing mail and drafting responses to queries.
* Other general office duties (filing, opening post etc.).
* Provide support to other management team members as appropriate.