**About Maxi Zoo**
We are part of the Fressnapf Group, a leading European pet product retailer with over 2,700+ shops across Europe. In Ireland, we operate as the largest pet retailer with over 30 stores.
Our mission is to simplify, improve, and enhance the lives of pets and their owners. We strive to achieve this by working diligently, taking ownership, and continually seeking knowledge about pets and customers.
We are currently seeking a Store Manager for our Killarney store location.
The successful candidate will be responsible for overseeing daily store operations, ensuring smooth and effective performance. They will report directly to the District Manager, who will collaborate to drive revenue growth, manage costs, and foster a culture built on high-quality pet care and exceptional customer service.
Key Responsibilities:
* **Operational Excellence**: Maintain adherence to corporate standards and best practices while optimizing store efficiency, streamlining processes, and driving data-informed decision-making to enhance store performance.
* **Store Analytics**: Exceed company Key Performance Indicators (KPIs), manage cash and stock effectively, oversee personnel costs, and drive sales performance.
* **Leadership**: Empower team members through supportive leadership, training, and a culture of trust and respect, promoting engagement, continuous learning, and personal growth.
* **Merchandise and Inventory**: Curate an engaging shopping experience with optimal availability, planogram implementation, and accurate inventory management.
* **Customer Engagement**: Foster outstanding customer service, upholding the highest standards across the entire team.
* **Brand Integrity**: Ensure the well-being of animals in our care at all times, prioritizing animal welfare above all else.
About You:
* Proven experience as a retail Store Manager
* A track record of achieving KPIs
* Effective leadership skills and business acumen
* Strong customer service and organizational skills
* Excellent communication and interpersonal skills
About Us:
* Competitive Salary
* Certified with GREAT PLACE TO WORK
* KPI-based bonus for Store Managers
* Employee Discount (up to 40% in-store and 20% in Salon)
* Paid leave (Sick leave, annual leave, bank holidays, maternity/paternity leave)
* Refer a friend scheme
* Advancement Opportunities (Promoting from within, career development)
* Community (Shared passion for animals among employees and customers)
* Educational Opportunities (Training programs, company-wide meetings)
* Cycle to work Scheme
* Free Uniform