IT Support Technician
Monaghan-based |
Full-time | Permanent
A well-established multi-site manufacturing group is seeking an IT Support Technician to join their internal IT team.
This role offers broad exposure across infrastructure, end-user support and production systems within a dynamic operational environment.
This is an excellent opportunity for an IT professional looking to gain hands-on experience across a diverse technology estate while supporting business-critical systems.
The Role
You will provide IT support across all departments, working closely with the IT Manager to ensure systems remain secure, stable and efficient.
This is a predominantly on-site role based in Monaghan, with regular travel required to other UK and Ireland sites.
Key Responsibilities
Provide Windows desktop and end-user support
Diagnose and resolve technical issues across multiple applications
Support embedded and production line systems
Manage and configure Microsoft 365
Monitor backups and remediate issues
Install and configure laptops, desktops and printers
Apply security patches and system updates
Manage user accounts and device records
Liaise with third-party vendors and software providers
Record and document work through the helpdesk system
Assist with small to medium-sized IT projects
Technology Environment
You will gain exposure to a broad technology stack including:
Windows Server
Microsoft 365 & SharePoint
SQL Server
Fortinet & Ubiquiti networking
Mimecast Email Security
ManageEngine Endpoint Manager
ERP / Accounting systems (Sage, Coins)
Manufacturing & BI applications
What We're Looking For
Previous experience in an IT Helpdesk or IT Support role
Strong troubleshooting skills
Good knowledge of Microsoft environments
Excellent communication and customer service skills
Organised and methodical approach
Full UK driving licence and access to a vehicle
Desirable:
Experience within a manufacturing environment
Why Apply?
Broad technical exposure across infrastructure and business systems
Opportunity to work in a stable, well-established organisation
Multi-site responsibility and visibility
Strong platform for progression into infrastructure or systems roles
To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact
Daire O'Connor
at MCS Group:
*************
******
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