Are you passionate about delivering outstanding service?
We are looking for a Corporate Receptionist to join our Rapport team, based at our client's prestigious offices in Dublin.
Our client is a leading global investment firm, and this role is key in ensuring seamless office operations and a welcoming environment for all employees and visitors.
At Rapport, we are committed to delivering exceptional service and creating a welcoming, inclusive workplace.
If you are passionate about making a difference, we'd love to hear from you!
Type of Contract
Full-time, Permanent
Hours
40 per week (Monday-Friday, 8:30 AM to 5:30 PM, with flexibility as per business needs)
What will you get?
Financial Freedom
: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
In addition, we offer tax-saver tickets on public transport in partnership with Travel Hub and/or Bike to Work Scheme (providing you with sustainable transport modes, incorporating physical activity into your everyday commuting).
We also offer complimentary breakfast, lunch and refreshments while on duty!
Secure Your Future
: Benefit from a contributory pension scheme for a stable financial tomorrow.
Health Matters
: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
In addition, we offer an eye examination voucher for those requiring a Visual Display Unit (VDU/DSE) test.
Thrive Personally & Professionally
: Unlock endless learning and development opportunities to elevate your career!
Celebrate Excellence
: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
Give Back to Community
: Take one paid day off annually to support a cause you're passionate about!
Main Responsibilities
Creating a welcoming environment.
The reception is the face of the business, setting the tone for guests and staff from the moment they step out of the lifts, and saying good morning with a smile.
Booking the client meeting rooms and supporting with the room set-up.
Assisting with internal and external events.
Collaborating with the Facilities Assistant.
Working effectively with the ground floor team to ensure a seamless guest experience.
Welcoming guests at the reception and escorting them to their meeting rooms or the required destination within the building.
Working with other service providers to ensure the delivery of an exceptional service.
Handling all internal and external calls and emails in a professional and timely manner.
Always adopting a flexible and adaptable approach when dealing with ad-hoc duties as required.
The ideal candidate will
Share our Rapport values:
Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together
.
Have a positive and proactive attitude, always looking for ways to improve the workplace experience.
Be a great communicator, ensuring smooth interactions with colleagues, visitors, and service providers.
Demonstrate excellent attention to detail and a commitment to maintaining high standards.
Be organised and adaptable, able to manage multiple tasks in a dynamic environment.
Take pride in their professionalism and presentation as a representative of the team.
Enjoy working in a collaborative and supportive team, helping others when needed.
Be tech-savvy, with a willingness to learn and assist with office technology and systems.
Why Rapport?
Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities.
We have a suite of over 50 training workshops and a number of Leadership programmes to support your development and career progression within Rapport.
We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds.
We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do.
Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to focus on providing varied support and initiatives for our teams to get involved in.
Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities.
About the Company
Rapport is an award-winning, specialist company that provides corporate organisations with a range of fully managed front and back-of-house guest services.
Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong.
We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service.
Our most prestigious awards include:
In the **** 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes).
We were awarded three stars from 'Best Companies', their ultimate accolade, in **** signifying a 'World Class' company.
Top 30 Best Places to Work in Hospitality in **** winner.
Excellence in Diversity & Inclusion at HR in Hospitality Awards ****
Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company.
Please visit our website,, for further information and before applying to learn more about Rapport and our clients.
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