Overview
Site Reliability Engineer II at Mastercard
Job Summary
We are seeking an experienced Site Reliability Engineer to join our Cloud Operations team.
The ideal candidate will manage and optimize large-scale AWS and Azure cloud platforms, ensuring robust, secure, and efficient operations.
The candidate should be able to automate daily activities, support deployment pipelines, and develop observability for the cloud platforms.
This role requires expertise in cloud concepts, advanced DevOps practices, CI/CD pipelines, cloud security, and proficiency with monitoring and observability tools like Splunk and Dynatrace.
The candidate must demonstrate exceptional skills in Kubernetes troubleshooting and deployments, Azure DevOps, Cloud Access Management, CloudFormation, and cloud networking.
Key Responsibilities
Cloud Platform Management: Design, deploy, and manage highly available, scalable, and secure AWS and Azure cloud environments; optimize cloud infrastructure for performance, cost, and reliability; implement and manage Infrastructure as Code (IaC) using AWS CloudFormation and Azure Resource Manager (ARM) templates.
DevOps and CI/CD: Develop and maintain advanced CI/CD pipelines using Azure DevOps and other industry-standard tools; automate deployment, scaling, and management of containerized applications using Kubernetes; troubleshoot and resolve complex Kubernetes issues, ensuring high availability and performance.
Cloud Security: Implement and enforce cloud security best practices, including IAM, encryption, and network security; manage Cloud Access Management frameworks to ensure regulatory compliance (e.g., PCI DSS, GDPR); conduct regular security assessments and audits to mitigate risks.
Monitoring and Observability: Design and implement monitoring and observability solutions using Splunk and Dynatrace; proactively identify and resolve performance bottlenecks and system issues; develop dashboards and alerts for real-time visibility.
Cloud Networking: Architect and manage cloud network infrastructure (VPCs, subnets, VPNs, load balancers); ensure secure and efficient connectivity between on-premises and cloud environments; troubleshoot and optimize network performance.
Collaboration and Leadership: Collaborate with cross-functional teams to align cloud operations with business goals; mentor junior engineers and provide technical guidance on cloud best practices; stay updated with emerging cloud technologies and recommend improvements.
Qualifications
Education: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
Experience: 4+ years in cloud engineering with strong focus on AWS and Azure; hands-on experience with Kubernetes troubleshooting, deployments, and cluster management; demonstrated expertise in building and managing CI/CD pipelines using Azure DevOps or similar tools; experience with monitoring/observability tools like Splunk and Dynatrace; proficiency in AWS CloudFormation, Azure ARM templates, and cloud networking concepts.
Technical Skills: In-depth knowledge of cloud concepts (IaaS, PaaS, SaaS) and architectures; advanced DevOps skills including automation, scripting (Python, Bash, PowerShell), and containerization (Docker, Kubernetes); deep understanding of cloud networking (VPCs, subnets, firewalls, DNS, load balancing); familiarity with FinTech compliance requirements (e.g., PCI DSS, SOC 2) is a plus; Certifications: AWS Certified Solutions Architect – Associate; Microsoft Azure Fundamentals; Certified Kubernetes Administrator (CKA) or Certified Kubernetes Security Specialist (CKS); SysOps or DevOps certification.
Soft Skills: Excellent problem-solving and analytical abilities; strong communication and collaboration; ability to work in a fast-paced environment and manage multiple priorities.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks come with inherent risk.
Each person must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of information being accessed;
Report any suspected information security violation or breach;
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Additional Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: Financial Services, IT Services and IT Consulting, Technology, Information and Internet
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